Refund Policy

Cancellation

• You may cancel your order within 48 hours of placing it. The refund will be processed to your original payment method, and it may take 3-5 business days.

Returns

• To be eligible for a return, the product must be unused and in the same condition as when you received it. It must also be in its original packaging.

• To complete your return, we require a receipt or proof of purchase.

Non-returnable Items:

• Customized products not related to quality issues.

In some cases, only partial refunds are allowed (if applicable):

• Any items that are not in their original condition, damaged, or missing parts due to reasons not related to our fault or shipping damage.

Refunds (if applicable)

• After receiving and inspecting your return, we will send you an email to notify you that we have received your return. We will also inform you whether your refund is approved or declined.

• If approved, your refund will be processed, and the amount will automatically be credited to your credit card or original payment method within a certain number of days.

Late or Missing Refunds (if applicable)

• If you haven't received your refund yet, please check your bank account again.

Then contact your credit card company, as it may take some time for the refund to officially post.

• Next, contact your bank. Refunds usually require some processing time.

• If you have done all of the above and still have not received your refund, please contact us at: [email protected].

Sale Items (if applicable)

• Only regular-priced items can be refunded. Unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

• We only replace items that are defective or damaged. If you received a damaged or defective product, you can contact us within 72 hours of receiving the product to report the issue.